Privacy policy

1. Privacy Policy

Last Updated: February 16, 2026

Introduction

At Yalla - Yalla KW (Address: Kuwait), we are committed to protecting the privacy of our website visitors and valued customers. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our website, yalla-kw.com.

Information We Collect

We may collect the following types of information:

Personal Information: Such as your full name, residential address in Kuwait, mobile phone number, and email address.

Payment Information: Credit card details or other payment method data (this is processed securely through approved electronic payment gateways, and we do not store it on our servers).

Browsing Information: Such as your IP address, browser type, the pages you visit on our site, and the time you spend on the site.

How We Use Your Information

We use your information for the following purposes:

Processing and confirming your purchase orders.

Delivering your orders to your address in all areas of Kuwait.

Communicating with you regarding your order (confirmation, inquiries, or delivery issues).

Improving our website and user experience.

Sending promotional offers (you can unsubscribe at any time).

Information Protection

We take strict security measures to protect your personal information from unauthorized access, use, or disclosure. Sensitive data is encrypted using SSL technology.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared with shipping companies in Kuwait solely for the purpose of delivering your order.

Cookies

Our website uses cookies to enhance your experience, such as remembering the items in your shopping cart. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the site.

Your Rights

You have the right to:

Request a copy of the personal information we hold about you.

Request correction or deletion of any inaccurate information.

Object to the processing of your data.

For any questions regarding this Privacy Policy, please contact us via the "Contact Us" page.