Shipping policy

Shipping Policy

Last Updated: February 16, 2026

At Yalla - Yalla KW, we deliver your toy orders to all areas of beautiful Kuwait. We offer flexible and fast delivery services to suit your needs and busy schedules.

Delivery Areas

We deliver to all governorates and areas of Kuwait:

Capital Governorate

Hawalli

Farwaniya

Ahmadi

Jahra

Mubarak Al-Kabeer

And all associated areas.

Delivery Options and Fees

We believe speed is a choice, which is why we offer three distinct delivery packages:

Express Delivery (Within 4 Hours):

Fee: 3 KD

Time: Within 4 hours of order confirmation (for orders confirmed before 2:00 PM).

For those who don't like to wait!

Same Day Delivery:

Fee: 2 KD

Time: On the same day the order is confirmed (from 9:00 AM to 10:00 PM).

Next Day Delivery:

Fee: 1 KD

Time: The day after the order is confirmed.

The economical choice for those who plan ahead.

Delivery Times

Delivery is available all week from 9:00 AM to 12:00 AM (midnight). For orders placed during official holidays, delivery times may vary, and you will be notified accordingly.

Order Processing

Orders are typically processed and prepared within 1 to 2 hours of confirmation.

A confirmation message with the order details and a tracking number (if applicable) will be sent via WhatsApp.

Processing times may be affected during peak times or sales events; we will notify you in such cases.

Delivery Delays

In the event of an unexpected delay due to circumstances beyond our control (e.g., severe traffic, bad weather), we will contact you immediately to update you on the new delivery time.